Frequently Asked Questions

These are the most frequent questions we get asked when buying a generic domain name, so we have created this FAQ guide.

What is a generic domain name?

A Generic Domain name is a term associated with a internet domain name that describes a service or product exactly without the customer having to look at the website in question, for example if you had a business that repaired ovens then the best possible domain name would have to be ovenrepairs.co.uk as this tells potential customers that you repair ovens. Generic Domain names look great on any type of advertising – shorter domains get more type-in traffic as they are much easier and quicker for people to type in. Lots and lots of well known companies are using Generic Domain names to advertise their website, take a look at RegTransfers that own numberplates.co.uk and Terratec who own plantpots.co.uk.

Will it bring extra business?

The simple answer is yes, having a Generic domain name is just the same as having a prime business location with lots of customers coming past your shop door. The best domains fetch thousands of pounds as they are one-off costs and long term financial investments.

Is it a one off payment?

Yes. The domain name you will be purchasing will be a one-off cost and nothing more to pay. The domain name will be yours for life! Please make sure you renew the domain name so that it does not expire and become available to the public. Renewals are very cheap and you can now renew any .uk domain names for upto 10 years and for as little as £50 per 10yr!

Will the domain name be mine?

Yes. we sell the complete ownership so that you will be the new legal owner once full payment is made.

What are domain renewals?

Domain renewals are a major part in keeping your domain active, every single internet domain must be renewed* times vary with different domain extension’s. For .uk domain names renewals can be done every 1yr, 2yr, 4yr, 6yr, 8yr, and finally 10year renewals costing £50.00. It makes sense to renew the domain name for as long as possible.

Who are Nominet.org.uk?

Nominet UK is the .uk domain name registry in the United Kingdom, which was founded by Dr Willie Black and five others on 14 May 1996 when its predecessor, the “Naming Committee” was unable to deal with the volume of registrations then being sought under the .uk domain. Nominet is a non-profit company limited by guarantee. It has members who act as shareholders, but without the right to participate in the profits of the company. Anyone can become a member, but most members are internet service providers who are also registrars. As one of the first professional ccTLD operators, Nominet became the model for many other operators worldwide.

Unlike the model for gTLDs and ccTLDs in some other countries, by and large, customers wishing to register a domain do not approach Nominet directly, but register the domain via a registrar. This is an organisation that is authorised by Nominet to register and update domains on behalf of customers, and that has provided a PGP public key to enable Nominet to authenticate communications from them. Registrars were formerly known as “tagholders”.As of March 2012, the .uk register held 10,000,000 .uk domain names making it the second largest ccTLD in the world.

Nominet also deals with disputes about registrations of .uk domain names, via its Dispute Resolution Service (DRS) which is similar to the UDRP system used for generic Top Level Domain Names, but with certain innovations such as a free mediation service. Nominet, which operates the .uk domain and is soon to start operating the UK ENUM registry, has launched a charitable foundation, the Nominet Trust. Nominet has been running up a surplus (profit) on its ordinary operations since 2003; since its constitution forbids it from distributing surplus funds to members in the manner of a commercial company paying dividends, it is now looking at charitable activities as a means of running down the money mountain.

In September 2008, Nominet’s board made an initial donation of £5m to its charitable offshoot, which will support “education, research and the funding of suitable projects for the benefit of UK Internet stakeholders”. Further donations have been made since this date. DATA taken from http://en.wikipedia.org/wiki/Nominet_UK

How long does the transfer take?

We always send the transfer straight away, the transfer arrives as a secure email from Nominet web systems providing you with a secure blue transfer link. The process normally takes around 3-5 minutes to complete fully.

How do I purchase a domain from you, what is the next step?

Ok, so you have decided you wish to purchase one of our Generic Domains.

Step 1: You can simply checkout through our Secure 256-bit SSL Encrypted website to make an instant purchase or make contact via email or telephone or through our online web form, we will then contact you back normally straight away during business office hours 9am – 6pm Monday – Saturday. Out of office hours will require a longer wait, normally around 2 hours.

Step 2: Once we agree on a price, we will email across a PDF invoice for your records. Payment is normally made via bank transfer or PayPal through our Secure SSL Encrypted website and is normally instant.

Step 3: As soon as the full payment clears, we will log into our Nominet.uk account and request the transfer to be sent to you via email, also an instant process.

Step 4: Once the transfer has arrived you simply click the blue link and follow the simple transfer instructions.

Step 5: Use your new domain straight away! It should now be all legally in your name and address, and also moved to your preffered registrar.